John

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  • Order emails

    Order notification emails are the transactional notifications your customers receive about their orders and shipping information. You can customize the subject, title, and message body of each emai...

  • Gift cards FAQ

    Gift cards are a special product that recipients can use as payment for orders from your online store. Here are some frequently asked questions about gift cards. Gift card limitations Gift cards a...

  • How customers use Customer Accounts

    After you enable Customer Accounts or purchase a Member Areas subscription, customers, donors, and members can log into their accounts to manage their information and view orders. This guide covers...

  • Adding a referral survey to checkout

    Add a custom checkout form to learn how customers hear about your business. This information displays in the order summary, and can help you understand which marketing channels are most effective. ...

  • Video Series: Commerce in version 7.0

    Your eCommerce store is more than a website; it's an extension of your business and brand. By following the videos below, you can set up your store, add products, manage sales, and create satisfied...

  • Sales Analytics

    The Sales panel in Analytics is a dashboard that shows you key statistics like revenue, order volume, and conversion. It gives you insight into: How much customers order on average How your sales ...

  • Connecting social accounts

    In this guide, you'll learn how to connect your Squarespace site to social networks, like Facebook, Instagram, and other online services. After connecting social accounts, you can: Display content...

  • Creating a promotional pop-up

    You can create a pop-up that appears when visitors land on your site. This guide covers how to add a promotional pop-up to your site, and your options for choosing when and where pop-ups appear. Pr...

  • Using Facebook Pixel with Squarespace

    Facebook Pixel is a tool that tracks visitor activity on a website to help Facebook understand and target users for ads. For example, if a visitor views a product, Pixel can read that information s...

  • Importing image metadata

    Image metadata is information attached to image files. Metadata usually includes titles, descriptions, tags, and location information. You can add metadata to images from a camera that took the ima...