Checkout on Your Domain

With Checkout on Your Domain, customers ready to purchase will be directed to a custom, secure checkout page on your domain. They’ll see a URL with your primary domain in it that looks like this:

https://yourdomain.com/checkout

The entire shopping experience will live on your domain, creating a consistent look and a sense of security. When this is enabled, customers won't be directed to our default checkout page that starts with https://secure.squarespace.com/.

Note: Checkout on all plans is protected by SSL and is PCI compliant. If you're on a plan that doesn't include Checkout on Your Domain, your checkout is secure. Customers will see our default secure checkout URL that has "Squarespace" in it.

Eligibility

Checkout on Your Domain is enabled on your site automatically if you have all of the following:

• A website active on a Commerce Basic or Advanced plan
, or a site with Member Areas.
• A custom domain
 or subdomain. Squarespace Domains, domains transferred to Squarespace, domains connected from third parties, Squarespace subdomains, and subdomains connected from third-parties are eligible.
• SSL enabled
 with the preference set to Secure. For help, visit Getting started with SSL.

Checkout on built-in domains

If you don't have a custom domain, but you're on the Commerce Basic or Advanced plan or you have a Member Areas subscription, your checkout page URL will have your built-in domain in it, like https://youraccountid.squarespace.com/checkout.

Check your status

To see if Checkout on Your Domain is enabled, visit Checkout Settings:

1. In the Home Menu, click Commerce, then click Checkout.
2. Look under Checkout on Your Domain. If you see your custom domain, like https://yourdomain.com/checkout, then Checkout on Your Domain is active.

Troubleshooting

Checkout on Your Domain isn't working

If the Your Checkout URL field displays https://secure.squarespace.com/checkout instead of your custom domain, Checkout on Your Domain is inactive. Review the text under Checkout on your domain to see what to adjust.

Check your security settings under SSL

1. In the Home Menu, click Settings.
2. Click Advanced, and then click SSL.
3. Under Security Preference, select Secure (Preferred).

For help, visit Getting started with SSL.

Upgrade to the Commerce Basic or Advanced plan

1. In the Home Menu, click Settings, and then click Billing & Account.
2. Click Billing.
3. Click your site under Subscriptions.
4. Click Change Plan.
5. In the Commerce Plans tab, click Basic or Advanced.
6. Click Confirm Plan Change.

For help, visit Changing your billing plan.

Shoppers see a 404 page after checkout

If your site is set to Private, shoppers will see a 404 page after checkout, but their orders will be placed successfully. To prevent the 404 page from displaying, set your site to Public.